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Email integration

Momentum + Gmail

Connect Gmail so important threads become tracked work and activity is logged automatically.

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What you can do

Email-to-task
Activity logging
Thread context
// Email

How Momentum reads email time

Gmail time is captured by the desktop agent like any other app — here's how it flows into classification, scores, and dashboards.

01
The inbox, on the record

Email is a huge, ambiguous slice of most knowledge-work days. Momentum's agents capture active time in mail clients — desktop Outlook as readily as Gmail in a tab — along with input counts, so the Timeline shows whether the inbox was a ten-minute morning sweep or a three-hour undertow. That distinction never survives in self-reported timesheets.

02
From anecdote to trend

Classified appropriately per department, email time flows into productivity scores and the Workforce Dashboard's time distribution. Leaders can see when a department's inbox share creeps upward quarter over quarter, compare it against expected desk time, and decide whether that's client service or process failure — with the actual numbers in front of them.

// Classification guidance

Where Gmail should land in your app rules

Email is the archetypal Unmarked-by-default app: universal, necessary, and impossible to score one way for everyone. A sensible setup is Unmarked in Global App Rules, with Productive overrides for departments whose work is the inbox — sales, recruiting, support escalations. Non-Productive email rules almost always misfire.

PRODUCTIVENON-PRODUCTIVEUNMARKED
app rules — emailLIVE
OutlookPRODUCTIVE
66% of dept time
GmailUNMARKED
48% of dept time
Personal mailNON-PRODUCTIVE
9% of dept time
global rule + department overrides · sample data
// FAQ

Gmail + Momentum, answered

Does Momentum read email content or subject lines?+

No. The agent captures the active application and window time plus aggregate input counts. Message bodies, recipients, and subjects are never collected.

Can work and personal email be classified differently?+

Yes, when they run as distinguishable apps or windows — a corporate Outlook profile can be Productive while a personal webmail app is Non-Productive, under the same Global App Rules and overrides as everything else.

How should email time affect productivity scores?+

That's a policy choice Momentum makes explicit: Unmarked keeps email neutral in scores while still visible in Timeline and time distribution; a department override flips it to fully scored where inbox work is the job.

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